Sleep Experts Launches New Way to Shop for Mattresses
Oct 9, 2014 - Dallas-based Sleep Experts has introduced an industry-leading technology system called Expert Match, a tool that simplifies the mattress-buying process by narrowing down the options and helping customers find the right mattress that meets their support needs. The system analyzes 18 body-specific measurements in three minutes or less, and provides a custom set of recommended mattresses from which the consumer can choose.
“Expert Match is a game changer. It takes the guesswork out of mattress buying and uses technology to narrow down the options for our customers,” said Adam Benigni, Vice President and General Manager of Sleep Experts. “We shop for mattresses when we are awake, so most things feel fairly comfortable. However, when we wake up, we may realize we’re not getting the support we need. With Expert Match, Sleep Experts is able to evaluate the support your body needs when you are asleep and pair you with the right mattress choices.”
Expert Match performs an examination of an individual’s measurements to help pinpoint their ideal mattress support. As part of the process, customers input data into a touch screen and lie on a diagnostic mattress that has been modified to analyze their bodies and determine pressure points and proper alignment. After a few minutes, the system provides a printout with individualized mattress recommendations based on the results of the assessment. From the list of mattresses that provide the right support, customers can test and choose a mattress based on their comfort preference. For couples, the technology analyzes each person’s sleep preferences and patterns, and provides recommended mattresses that best fit both of their needs.
To help determine the right support level for each customer, Expert Match analyzes the following measurements: gender, height, weight, distribution of weight, width of shoulders, width of waist, width of hips, weight of shoulder area, weight of waist area, weight of hip area, degree of lumbar curve, flexibility of lumbar curve, neck pain calculation, shoulder pain calculation, mid-back calculation, low-back calculation, hip pain calculation, and an international statistical average of diagnostic measurements.
Expert Match, which was developed from the findings of a multi-million dollar study conducted by sleep scientists at the Sleep to Live Institute in partnership with Sleep Experts, reflects Sleep Experts’ customer-focused culture by helping customers find the right support in their mattress.
“The Expert Match system helps eliminate the confusion that many consumers have while shopping for a mattress,” Benigni added. “Expert Match is the new and better way to buy a mattress and helps support our mission to provide customers with a better buying experience in a no-pressure environment.”
Visit any of the 59 Sleep Experts stores in Dallas and Austin to try the new Expert Match technology. For locations, visit www.SleepExperts.com.
About Sleep Experts
Sleep Experts is a mattress specialty retailer with 59 stores in North and Central Texas. The company has become one of the fastest growing mattress retailers in the U.S. by creating a strong culture focused on serving the customer and the community. Sleep Experts has won the Consumers’ Choice Awards for eight consecutive years, a recognition voted by North Texas consumers and classifying Sleep Experts as a “Best in Class Business.” The company also has been recognized seven times as a Best Place to Work in North Texas, earned distinction as an Inc. 5000 company, and is a winner of the Greater Dallas Business Ethics Award. Sleep Experts shares the gift of sleep with families in need by donating customers’ old mattresses to local non-profit organizations. The company is owned by Houston-based Mattress Firm Holding Corp. (NASDAQ:MFRM). For more information, visit www.sleepexperts.com or call (888) 55-SLEEP.